Job Opportunities

Our Current Openings

Chief Financial Officer

Position: Chief Financial Officer
FTE: 1.0
Posting: 10/11/2022
Exempt: Position
Department: Administration 
Hours: M-F Shift
Job ID: 2022-79 

Job Summary:
Responsible for safeguarding the facility assets and ensuring the financial statements and records are prepared and maintained in accordance with GAAP.  Must ensure compliance with company financial and accounting policies and procedures and also ensure internal controls are effective in both design and operation.  Participates in establishing and implementing strategic business plans for the facility as key member of the Executive Team. Communicates on a regular basis with an array of internal and external constituents, including various regulatory bodies.

Required Qualifications

  • Bachelor’s degree in Finance or Accounting

Preferred Qualifications

  • Master’s degree in Business (MBA) or Healthcare Administration (MHA)
  • Certified Public Accountant (CPA)
  • Fellow of the American College of Healthcare Executives (FACHE), Certified Healthcare Financial Professional (CHFP), or Fellow of the Healthcare Financial Management Association (FHFMA)
  • Prior Healthcare CFO experience

Additional Requirements:

Must be able to analyze data, research information, effectively prioritize projects and make independent decisions.  Excellent interpersonal and communication skills with the ability to be an effective leader to achieve coaching skills and obtain high levels of performance from employees.  Must be able to effectively negotiate and problem solve, able to resolve complaints, and deal with stressful situations.   Ability to develop positive interactions with Board of Directors, fellow executives, leaders and staff.  Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Note: All offers contingent upon reference checks, & required immunization verification, pre-authorization drug test and background screening.

To Submit:

Send resume to hr@rainylakemedical.com or call 218.283.5437 for more information.


Rainy Lake Medical Center is an equal opportunity employer. It is policy that all individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by state and federal law. In addition, RLMC will provide reasonable accommodations for qualified individuals with disabilities. RLMC is committed to this policy. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating and promotion/advancement opportunities. 

Hospitalist FTE .75

Position: Hospitalist

Department:  Hospital and Urgent Care

FTE: .75

We are a non-profit 25 bed critical access hospital with a dedicated team.  We have numerous services available such as rural and specialty clinic, urgent care, therapy & wellness center, surgery department, chemo & infusion therapy, cardiac rehab, and a retail pharmacy opening this fall.  Our staff of 200 personnel provide accessible, high-quality healthcare to our community to become the trusted and preferred healthcare provider and employer.

This is a great opportunity to join a well-established team, with a flexible schedule to give you that work/life balance you are seeking.

Job Summary: 

To provides safe, age appropriate quality clinical care with a patient and family centered focus to achieve the Medical Centers mission.  The Hospitalist is a member of the medical staff providing care for all patients while serving as a resource to nursing, care management, and other patient care providers. Primary function is to assess, plan, evaluate, implement, and coordinate care of inpatients and Urgent Care services.

Minimum Qualifications:                                       

  • Licensure: APRN, MD, or DO
  • Minimum of three years of direct patient care experience in an acute care environment.

Director Of Retail Pharmacy

Position: Director of Retail Pharmacy

Posted: 09/26/2022

Department: Retail Pharmacy

FTE: 1.0

Job ID: 2022-73

Job Summary: 

To lead and direct the Pharmacy Staff (comprised of both staff Pharmacists and pharmacy technicians) who help customers on their path to better health. Is accountable for management, oversight and operation of all aspects of the pharmacy including pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, financial profitability and loss prevention. The Pharmacy Director is also responsible for the development and performance management of all Pharmacy Staff, identification of critical business opportunities, establishing meaningful solutions to drive performance and growth and successfully implementing those plans by managing the Pharmacy Staff to accomplish these goals.

Minimum Qualifications:                                            

  • MN Pharmacist License
  • BS in Pharmacy
  • Efficient computer skills and knowledge, including pharmacy software and technology systems and insurance.
  • Minimum of 2-year pharmacy experience in a retail setting including prescription filling and verification
  • Knowledge of record and legal compliance
  • Understanding of pharmacy operations

Preferred Qualifications:

  • Pharm D
  • Minimum of 2 years of leadership experience
  • 340 B experience

Additional Requirements:

Is an intricate member in delivering high quality health care services in a professional, compassionate, and courteous manner while respecting the dignity and individuality of each person who comes in contact with the organization in accordance with RLMC policies, procedures and standards.

This position requires excellent verbal and written communication skills, and customer service skills.  Must be able to prioritize assigned duties, and follow instructions with attention to detail.  Dependability, flexibility and ability to work well with others are an essential part of our successful team.

To Apply:

Contact the Human Resource Department

Rainy Lake Medical Center is an equal opportunity employer.  All individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by law.  Reasonable accommodations will be provided for qualified individuals with disabilities.  All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating & promotion/advancement opportunities.

Certified Registered Nurse Anesthetist (CRNA)

Position: Certified Registered Nurse Anesthetist (CRNA)

Posted: 11/15/2022

Department: Surgery

FTE: 1.0

Job ID: 2022-90

Job Summary: 

Certified Registered Nurse Anesthetists (CRNAs) practice as part of the surgical care team, to provide high quality anesthesia care to a complex patient population. CRNAs demonstrate a high degree of clinical expertise in working with patients with acute and chronic illnesses in the anesthesia setting. They work collaboratively with administrative, nursing, physician, and other staff to assure safe effective, quality patient care and to promote RLMC’s mission and vision. CRNAs will provide care in accordance with the applicable licensing, regulations, bylaws, institutional policies and privileges.

Minimum Qualifications:                                            

  • Current MN state RN License; Register Nurse Anesthetist License
  • Certification by the National Board of Certification and Recertification of Nurse Anesthetists (NBCRNA); BLS; ACLS

Preferred Qualifications:

  • Master’s degree in Nursing or similar field

Note: All offers contingent upon reference checks, & required pre-authorization drug test and background screening.

To Apply:

Contact the Human Resource Department

Rainy Lake Medical Center is an equal opportunity employer. All individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by law.  Reasonable accommodations will be provided for qualified individuals with disabilities. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating & promotion/advancement opportunities.

Medical Laboratory Scientist

Position: Medical Laboratory Scientist

Posted: 11/28/2022

Department: Laboratory

FTE: 1.0

Job ID: 2022-091

Job Summary: 

Performs medical laboratory tests and procedures in order to provide data for diagnosis, treatment, and prevention. Ensures proper patient and specimen identification and oversees quality control evaluation, supply management, and
proper maintenance of analyzers and data. Must have the competency, knowledge and skills necessary to interact with and advocate for patients; works closely with clinicians to provide the best diagnostic information, while striving to provide the highest quality patient services following established and accepted techniques. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and members of the community.

Minimum Qualifications Technician:

– Graduate of recognized Medical Laboratory Technician Program, Associate Degree
– MLT (ASCP) or (AMT) registered or must attain within one year of hire

Minimum Qualifications Scientist:
– Medical Laboratory Scientist (ASCP) or MT (AMT) registered, or must attain within one year of hire
– Bachelors of Science Degree

Preferred Qualifications:
– Bachelor’s Degree in Medical Laboratory Science
– Minimum of (1) one year of laboratory hospital or clinical experience

Additional Requirements:
This position requires the candidate to have excellent verbal and written communication skills, and customer service skills. Must be able to prioritize assigned duties, and follow instructions with attention to detail. Dependability, flexibility and ability to work well with others are an essential part of our successful team.

To Apply:

Contact the Human Resource Department

Rainy Lake Medical Center is an equal opportunity employer. All individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by law.  Reasonable accommodations will be provided for qualified individuals with disabilities. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating & promotion/advancement opportunities.

Biller

Position: Biller

Posted: 11/15/2022

Department: Patient Financial Services

FTE: 1.0

Job ID: 2022-89

Job Summary: 

Submittal of timely and accurate claims to third-party payers, following each payer’s specific guidelines. Process late charges accurately based on payer’s requirements. Follow up on unpaid claims reports, rebilling denials, completing appeals for denials, assist patients with billing questions and payments. Post other payments as directed. Compliance to all rules and regulations related to billing of services provided to patient in regards to Medicare/Medicaid as well as other federal, state, and local requirements and those of non-governmental payers.

Minimum Qualifications:                                            

  • High School graduate or equivalent
  • High comprehension of computer skills & knowledge
  • At least one (1) year of experience in medical claim submission

Preferred Qualifications:

  • Experience with third party payer contracts

Additional Requirements:

Must maintain patient confidentiality at all times, and possess excellent customer service. The successful candidate for this position must efficiently learn and use the Electronic Medical Records Software System. Must be able to communicate effectively in person and over the phone. Demonstrate ability to trouble shoot and analyze patient accounts. Assist patients with Community Care processing.
Must be able to prioritize assigned duties, and follow instructions with attention to detail. Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Note: All offers contingent upon reference checks, & required pre-authorization drug test and background screening.

To Apply:

Contact the Human Resource Department

Rainy Lake Medical Center is an equal opportunity employer.  All individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by law.  Reasonable accommodations will be provided for qualified individuals with disabilities.  All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating & promotion/advancement opportunities.

COVID-19 Testing Registrar

Position: COVID-19 Testing Registrar

Posted: 11/14/2022

Department: RLMC Clinic

FTE: .6

Job ID: 2022-087

Job Summary: 

Provides an excellent patient experience through positive and professional communication while answering phone calls and questions regarding COVID-19 testing, scheduling the appointment and registering the patient accounts. Communicate information to patients, physicians, providers, nurses and other
appropriate parties through professional verbal and written modalities. Accurately collecting, verifying and updating demographic, financial, and insurance information as requested. Proficient in appropriate use of all applicable software and websites. Assigns medical history number for new patients and distributes patient information to appropriate departments. Works with clinic providers, nurses and other staff to provide care and compassion and excellent customer service. Must possess strong phone skills as well as multitasking abilities. Hours may be adjusted based on testing demands.

Minimum Qualifications:                                            

  • High School graduate or equivalent
  • Strong customer service
  • Computer and clerical skills

Preferred Qualifications:

  • Experience in health care setting
  • Knowledge in EPIC software

Additional Requirements:

Registrars use excellent customer service and communication skills to obtain patient data. Must uphold the Mission, Vision and Values of RLMC. Able to demonstrate a team/collaborative approach with colleagues. Maintain flexibility, and complete tasks in a professional and timely manner.

To Apply:

Contact the Human Resource Department

Rainy Lake Medical Center is an equal opportunity employer. All individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by law.  Reasonable accommodations will be provided for qualified individuals with disabilities. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating & promotion/advancement opportunities.

Outpatient Services LPN

Position: Outpatient Services LPN

Dept: Nursing

FTE: 0.6

Posting: 10/11/2022

Union: 105

Job ID: 2022-78

Provide departmental support, and quality patient care in the chemotherapy/infusion, surgery, and cardiac rehab departments, within the scope of training and experience, under the supervision and in collaboration with the departments director and the department’s registered nurses.

  1. Accountable for ensuring the outpatient service departments runs smoothly through organization and coordination of services.  Coordinates patients scheduling.  Registers patients, and completion of chart requirements prior to first visit.  Assists with patient care and administers medication as needed within scope of practice.
  2. Able to understand and assist in the pre-authorization process.
  3. Assist the surgical department with pre and post-surgery patient care as needed.
  4. Must have excellent verbal communication skill and will assist the departments with patient phone calls and coordination of care.

Must be able to recognize potential problems and report them to the director, must also have the ability to work independently and organize several projects.

Requirements:                                    

  • Current MN LPN License or current registration
  • Graduate of accredited Practical Nursing Program
  • Computer knowledge and experience
  • BLS Certified

Preferred:

  • Minimum 1 year experience

This position requires the candidate to have excellent verbal and written communication skills, and customer service skills.  Must be able to prioritize assigned duties, and follow instructions with attention to detail.  Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Candidate must be willing to work with others in a spirit of teamwork and cooperation in support of the Medical Center’s Mission, Vision and Values. 

Rainy Lake Medical Center is an equal opportunity employer.  It is policy that all individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by state and federal law.  In addition, RLMC will provide reasonable accommodations for qualified individuals with disabilities.  RLMC is committed to this policy.  All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating and promotion/advancement opportunities.

RN .75

Position: RN

Department: Med/Surg

Job ID: 2022-88

Bargaining Unit: N/A

Date: 10/21/2022

FTE: .75

Positions: 1

Summary:

Plans, Organizes, directs and evaluates care for patients following the directives of the professional and regulatory bodies. Delegates tasks to other levels of care providers within the Department. Possess and demonstrate skills in physical assessment, patient care and discharge planning, delivery of patient care,
decision making, patient-family teaching, planning and organizing care using sound time management skills. Possess and demonstrate knowledge of age specific criteria, assumes responsibility for assessing, planning, implementing, and directing holistic patient care. Assumes responsibility for development, evaluation and teaching nursing procedures to other nursing staff. Assumes responsibility for personal professional growth and continuing education requirements. Assumes responsibility for utilizing the nursing process in evaluating total patient care needs and utilizing appropriate resources to meet those needs. Assumes responsibility for reporting and documenting pertinent information relating to the patient’s discharge plan. Administers medications and treatments following hospital policies and
procedures. Supports hospital policies, rules and regulations, and patient safety initiatives.

Charge Nurse: In the absence of a Nursing Supervisor, assumes responsibility for the operation of the patient care areas on an assigned basis. After business hours, this may include the entire hospital.

Requirements:

Minimum Qualifications:

  • MN RN license by endorsement or NCLEX examination.
  • Graduate of an accredited School of Nursing
  • Basic Cardiac Life Support (BCLS) Certification within 30 days of hire
  • Advanced Cardiovascular Life Support (ACLS) Certification within one year of hire
  • Neonatal Resuscitation Program (NRP) Certification within one year of hire
  • Trauma Nurse Core Course (TNCC) Certification within one year of hire

Preferred Qualifications:

  • Pediatric Advanced Life Support (PALS)
  • Bachelor of Science in Nursing Degree (BSN)
  • Minimum one-year hospital nursing experience

Note: All job offers are contingent upon reference checks, & candidate passing the required pre-authorization drug test & background screening.

RN .75

Position: RN

Department: Med/Surg

Job ID: 2022-80

Bargaining Unit: N/A

Date: 10/21/2022

FTE: .75

Positions: 1

Summary:

Plans, Organizes, directs and evaluates care for patients following the directives of the professional and regulatory bodies. Delegates tasks to other levels of care providers within the Department. Possess and demonstrate skills in physical assessment, patient care and discharge planning, delivery of patient care,
decision making, patient-family teaching, planning and organizing care using sound time management skills. Possess and demonstrate knowledge of age specific criteria, assumes responsibility for assessing, planning, implementing, and directing holistic patient care. Assumes responsibility for development, evaluation and teaching nursing procedures to other nursing staff. Assumes responsibility for personal professional growth and continuing education requirements. Assumes responsibility for utilizing the nursing process in evaluating total patient care needs and utilizing appropriate resources to meet those needs. Assumes responsibility for reporting and documenting pertinent information relating to the patient’s discharge plan. Administers medications and treatments following hospital policies and
procedures. Supports hospital policies, rules and regulations, and patient safety initiatives.

Charge Nurse: In the absence of a Nursing Supervisor, assumes responsibility for the operation of the patient care areas on an assigned basis. After business hours, this may include the entire hospital.

Requirements:

Minimum Qualifications:

  • MN RN license by endorsement or NCLEX examination.
  • Graduate of an accredited School of Nursing
  • Basic Cardiac Life Support (BCLS) Certification within 30 days of hire
  • Advanced Cardiovascular Life Support (ACLS) Certification within one year of hire
  • Neonatal Resuscitation Program (NRP) Certification within one year of hire
  • Trauma Nurse Core Course (TNCC) Certification within one year of hire

Preferred Qualifications:

  • Pediatric Advanced Life Support (PALS)
  • Bachelor of Science in Nursing Degree (BSN)
  • Minimum one-year hospital nursing experience

Note: All job offers are contingent upon reference checks, & candidate passing the required pre-authorization drug test & background screening.

LPN

Position: LPN

FTE: 1.0

Department: Rural Health Clinic

Union: 1843

Job ID: 2022-84

Posted: 10/31/2022

Summary:

To collaboratively provide excellent patient care in the ambulatory/clinic setting according to current best practice standards and through processes adopted by the Rainy Lake Clinics. The LPN will assist and support physicians/advanced practice providers and other clinic staff to achieve comprehensive patient care; they will directly assist with procedures within their scope of practice and for which competencies have been demonstrated; and will communicate clearly and positively with each other and ancillary departments to coordinate patient care. LPN will enhance the patient’s experience through proficiency in LPN skills as well as excellent customer service, communication and building positive relationships
with the patient and their family.

Minimum Qualifications:

  • Current MN LPN License or current registration
  • Graduate of accredited Practical Nursing Program
  • Current BLS certification or ability to become certified within six months from date of hire

Preferred:

  • At least one-year Clinical experience

Additional Requirements:

This position requires the candidate to have excellent verbal and written communication skills, and customer service skills. Must be able to prioritize assigned duties, and follow instructions with attention to detail. Dependability, flexibility and ability to work well with others are an essential part of our successful team.

LPN – Casual

Position: LPN

FTE: Casual

Department: Rural Health Clinic

Union: 1843

Job ID: 2022-83

Posted: 10/31/2022

Summary:

To collaboratively provide excellent patient care in the ambulatory/clinic setting according to current best practice standards and through processes adopted by the Rainy Lake Clinics. The LPN will assist and support physicians/advanced practice providers and other clinic staff to achieve comprehensive patient care; they will directly assist with procedures within their scope of practice and for which competencies have been demonstrated; and will communicate clearly and positively with each other and ancillary departments to coordinate patient care. LPN will enhance the patient’s experience through proficiency in LPN skills as well as excellent customer service, communication and building positive relationships
with the patient and their family.

Minimum Qualifications:

  • Current MN LPN License or current registration
  • Graduate of accredited Practical Nursing Program
  • Current BLS certification or ability to become certified within six months from date of hire

Preferred:

  • At least one-year Clinical experience

Additional Requirements:

This position requires the candidate to have excellent verbal and written communication skills, and customer service skills. Must be able to prioritize assigned duties, and follow instructions with attention to detail. Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Director Of Accounting

Position: Director of Accounting                                            

Department: Fiscal Services

FTE: 1.0

Union: N/A

Job ID: 2022-45

Posted: 06/30/2022

Summary:

Director is responsible for the timely and accurate preparation of financial statements and various duties associated with the Medical Center’s accounting process.  Ensures that accurate and complete information is entered into the computerized accounting system. Responsible for completing all special reports as assigned by management. Provides support as needed in completion of projects and analyses.  Coordinates and oversees the financial audit, Medicare Cost Report, annual budget process, and tax return filings.

Requirements:

  • Bachelor’s degree in Accounting
  • Minimum of three years of significant accounting and financial reporting experience.
  • Computer skills and knowledge.

Preferred:

  • CPA and/or HFMA certification
  • Healthcare accounting experience.
  • Supervisory experience.

Note: All job offers are contingent upon reference checks, & candidate passing the required pre-authorization drug test & background screening.

Rainy Lake Medical Center is an equal opportunity employer.  It is policy that all individuals are entitled to equal employment opportunity regardless of race, color, religion, gender, national origin, age or disability, as required by state and federal law.  In addition, RLMC will provide reasonable accommodations for qualified individuals with disabilities.  RLMC is committed to this policy.  All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, educating and promotion/advancement opportunities

Ultrasonographer

Position: Ultrasonographer

Department: Diagnostic Imaging

Job ID: 2022-38

Posting: 5/31/2022

FTE: 1.0

Union: 105

Summary:

The Sonographer is responsible for performing diagnostic ultrasound as ordered by the referring physician for patients of all age populations. The Sonographer demonstrates competency, knowledge and skills necessary to interact with and advocate for patients.  The Sonographer will work closely with the radiologists and other physicians to provide the best diagnostic information, while striving to provide the highest quality patient services following established and accepted techniques. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and members of the community.

Requirement:

  • ARDMS or ARRT (US)
  • Basic life support
  • Graduation from an accredited diagnostic medical sonography program.

Preferred:

  • RDMS (AB) (OB/GYN) and or RVT (VT)
  • Minimum of one (1) yr. experience

Housekeeper

Position: Housekeeper

Department: Environmental Services

Job ID: 2022-31

FTE: Full-Time

Hours: Varies w/ some weekends

Job Summary: 

Duties include providing a clean, sanitized, and a safe healthcare environment resulting in the best quality outcomes for a sterile facility.  Provides a healthier surrounding for all patients, visitors and staff at Rainy Lake Medical Center in accordance with the policies and procedures of the department and following recommended guidelines of various regulating agencies.

Minimum Qualifications:                                       

  • High School graduate or equivalent

Preferred Qualifications:

  • Housekeeping experience is desirable but not required

Additional Requirements:

The successful candidate for this position must have the ability to perform the job functions listed on the job description and various other assigned duties.  Must be able to prioritize assigned duties, and follow instructions with attention to detail.  Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Note: All job offers are contingent upon reference checks, & candidate passing the required pre-authorization drug test & background screening.

Rad Tech Casual

Position: Rad Tech

FTE: Casual

Hours: Varies

Union: AFSCME 105

Department: Diagnostic Imagining

Date: 8/10/2022

Job ID: 2022-062

Responsible for performing imaging services as ordered by the referring physician for patients of all age populations. The technologist demonstrates competency, knowledge and skills necessary to interact with and advocate for patients.  The technologist will work closely with the radiologists and other physicians to provide the best diagnostic information, while striving to provide the highest quality patient services following established and accepted techniques. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and members of the community.

Minimum Qualifications:                                            

  • Associate’s Degree
  • R.T. (R) & or (MR) AART certification and registration
  • Must obtain CT certification within 1 year
  • Computer skills and knowledge of software

Preferred Qualifications:

  • Minimum of one (1) year experience
  • R.T. (R)(MR)(CT) AART certification and registration
  • CT Experience

Additional Requirements:

This position requires the candidate to be cross-trained in additional imaging modalities.  Must have excellent verbal and written communication skills, and customer service skills.  Must be able to prioritize assigned duties, have adequate record keeping skills, and follow instructions with attention to detail.  Dependability, flexibility and ability to work well with others are an essential part of our successful team.

Note: All job offers are contingent upon reference checks, & candidate passing the required pre-authorization drug test & background screening.

We're Here For You


If you have an emergency, dial 9-1-1. If you have a general question or concern, please call us at 218.283.4481.
RLMC Nurse Line 24/7: 800.206.6991.